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Community pharmacist/pharmacy staff

Community pharmacists, working from high street, local and rural pharmacies, ensure that medicines ordered on doctors’ prescriptions or bought over the counter are correctly and safely supplied, with appropriate patient counselling on use and potential side effects.

Community pharmacists also advise on a variety of healthcare issues, for example, stopping smoking, healthy eating and family planning.


There are about 21,000 community pharmacists and around 12,000 community pharmacies in Great Britain. Community pharmacies are visited by members of the public over two billion times each year. About 94 per cent of the population use community pharmacies at least once a year.


Recognising that community pharmacy has a pivotal role to play in contributing to national learning from medication incidents, the National Reporting and Learning Service (NRLS) works to encourage pharmacy staff to share learning via incident reporting. 


The NRLS has developed a programme of work looking at the key issues in medication safety that relate to community pharmacy. These include:



Use the form below to search the NRLS catalogue of resources relating to community pharmacy.